Proof of you

Gunsbet Casino: Unverified today, paid out without a wait tomorrow

The licence under which Gunsbet Casino runs asks us to confirm who you are, and a complete file usually clears in about 42 hours.

Start the check

Regulated under Malta Gaming Authority licence MGA/B2C/197/2007 — one of the most rigorous jurisdictions in online gaming.

Withdrawal pending

What you gain once the check clears

Most players fear a lost weekend of waiting, yet the whole process follows a fixed path.

Who checks

Gunsbet Casino Ltd.

Regulator and licence

Malta Gaming Authority, MGA/B2C/197/2007

Time needed

42 hours

Required by

First withdrawal at the latest

Questions go to

[email protected]

Minimum age

18+

How it runs

One clean set now beats three blurred sets later

Blurred photos and cropped corners cause almost every delay, and both are easy to avoid.

Glare-free photo ID

Photograph your photo identification flat, in daylight, with all four corners inside the frame and no glare across the text. A dark surface behind the card keeps the edges sharp.

A full page, not a crop

Sharp second copy of your proof of address follows, dated within the last three months, and the whole page must reach us, including your name and the address in full.

Which card digits stay visible?

For the payment card image, cover the middle digits with a finger or a strip of paper; we only need the first six and last four digits with your name visible.

Keep an eye on your inbox

Once all three arrive, sit back and watch your inbox, because our team replies within 42 hours and a clear set often clears well before that.

Before you upload

Which papers prove what, and what each copy must show?

Reach for this list when the upload button is open and you want every file right.

Photo identification

ConfirmsYour name, face and date of birth

Must showFull page, in date, all corners visible

Proof of address

ConfirmsWhere you actually live

Must showYour name and address, issued recently

Payment card image

ConfirmsThe card belongs to you

Must showFirst six and last four digits, name visible

Checks ahead

Checkpoints that pull your account in for review

Useful the moment a request lands in your inbox and you want to know why.

Your largest payout so far

Bigger sums look unusual against your usual play, so our team confirms the money sits with you before releasing it. Expect a request for photo identification and proof of address.

Grown-up in the clear

Age is confirmed once, at the start, because the licence allows adults only. A photo identification settles it, and your account stays open for play afterwards.

Show us the new route

A fresh funding route needs a paper trail, so we ask for a payment card image or a statement tying the method to you. This keeps the account in your own name.

Payout out, check first

Before your first payout leaves, the licence requires a completed identity check. Photo identification and proof of address arrive with the request, and the 42-hour window starts then.

Where does the money come from?

A gaming licence held with the Malta Gaming Authority requires AML checks, and this one is routine for every licensed operator. Nothing here suggests wrongdoing. Our team simply has to see that the money you play with comes from a lawful source you can show.

Depending on how you fund play, the team may ask for any of these.

Recent bank statements
Payslips from your employer
Tax return summary
Proof of a property sale
Letter confirming a pension

Your copy was sent back, here is the fix

Snap the real thing. A screen grab carries glare, broken edges and no depth, so reviewers cannot confirm it is a real card or page. Lay the original flat and photograph it Switch the flash off before you shoot

Expired then, current now. An expired document shows a past date, which fails the check even when your name and face match. Send a copy of the current version Renew first, then photograph it

Pull a current statement. An old bill may show an address you have moved away from, so the record no longer matches your file. Request the latest bill from your provider Check the address line before sending

While the check runs

Why is the check asking about my money?

Gunsbet Casino keeps the answers short, so you can get back to playing.

Why does the casino want to know where my money came from?+

It is a routine licence requirement, not a sign that anyone suspects you. Gunsbet Casino Ltd. holds Malta Gaming Authority licence MGA/B2C/197/2007, which obliges us to check where funds placed on the site originate. A short explanation is usually all the check needs.

Can the documents go up from my phone instead of a computer?+

Yes. Your phone camera is all you need, and most checks finish faster when the photos are taken in good light on a flat surface. Send them through your account area rather than by social media, so they reach the right team.

Is my passport copy kept safe once I send it?+

Yes. Everything travels over TLS 1.3 encryption and is held only for the identity check, handled by a limited team. Should you want details on how your records are managed, [email protected] covers the topic in plain terms.

What should I do if one of my documents is refused?+

Read the reason given in the message and send a fresh copy that fixes that single point, usually a glare, a cropped edge or a blurry corner. If the wording is unclear, [email protected] explains exactly what to retake.

Can I play for a while before sending anything in?+

You can register and start playing, but the check must be complete before your first withdrawal leaves. The team may also ask at registration or after your first deposit, so sending copies early tends to speed things up.

Will the same papers be requested again in a few months?+

Sometimes, yes, mainly when an ID passes its expiry date or your address changes, and a refreshed copy keeps the file current. Standard accounts sit untouched otherwise, and you will get a message before anything is needed.